Question 1

How do the pieces fit?

Accepted Answer

Our essentials are designed to run true to size with a relaxed, elevated silhouette, and outerwear is cut intentionally roomy. If you need measurements for a specific piece, email us before ordering and we'll confirm the fit.

Still have questions? Speak to the Maison.

Question 2

Are pieces restocked?

Accepted Answer

Releases are produced in limited quantity. Some pieces are restocked and others are not — join the newsletter to be notified when a piece returns.

Question 3

Where is Dyme Maizon based?

Accepted Answer

Dyme Maizon is an independent label designed and operated from Toronto, Ontario, Canada. Production is handled through vetted manufacturing partners.

Question 4

What are the shipping options and costs?

Accepted Answer

Available shipping methods, delivery estimates and exact rates for your address are calculated and shown at checkout before payment.

Question 5

What is your returns policy?

Accepted Answer

Returns are accepted within 30 days of delivery on unworn items with tags and original packaging. Contact us with your order number to request a return before shipping anything back.

Question 6

How do I track my order?

Accepted Answer

A tracking link is emailed to you when your order is dispatched, and signed-in customers can view orders and tracking in their account area.

Question 7

How do I contact customer support?

Accepted Answer

Email contact@dymemaizon.com or use the contact form on our Contact page. We reply within one business day.

Questions